PRODUCT BROCHURE
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About Us
Please fill out and submit the following form to lodge your product’s warranty registration with Auger Torque.
This is providing the product is used appropriately, for normal use and as stipulated by the operator’s manuals and various instructions.
Auger Torque provides a LIFETIME parts replacement warranty on the dislodgement of the Earth Drill shaft and any failure of the Shock Lock system to prevent loss of teeth under normal operating conditions.
The warranty for the Auger Torque Cone Crusher Bucket has a different warranty which is detailed below:
Auger Torque provide a LIFETIME parts replacement warranty on the dislodgement of the Cone
Crusher Bucket drive unit shaft.
All Auger Torque products are warranted to be free from defects in materials or workmanship for
the periods summarised below:
The warranty periods will commence from Date of Sale by an authorised Auger Torque Dealer. Evidence of the date of sale is required and for Planetary and Hydraulic Motor warranties to be valid the product must be registered with Auger Torque within 4 weeks of the date of sale. This warranty is not transferable beyond the initial purchaser of the product.
A warranty claim should be reported to the Auger Torque Dealer who supplied the unit. The dealer is responsible for the immediate service to the customer and is the primary point of contact. The Dealer, with the technical backup of Auger Torque, will make an initial assessment based on the Auger Torque Warranty and general terms and conditions.
The customer is responsible for returning the product for warranty inspection to the original supplying dealer’s facility at an agreed time and cost. All units are “subject to warranty” and therefore must be inspected by an approved Auger Torque repairer. Parts should not be delivered to Auger Torque without the prior agreement of the dealer or Auger Torque.
Replacement units required will be invoiced at the original value and include freight charges. All units are “subject to warranty” and therefore must be inspected by an approved Auger Torque repairer. If once received and inspected the unit is deemed to be under warranty no directly related charges will apply. If liability or limited liability is demonstrated during the inspection the dealer or Auger Torque will negotiate a suitable arrangement.
During the warranty period, Auger Torque, at its option, will repair or replace any parts free of charge determined as defective by Auger Torque. Such repairs will be undertaken by Auger Torque or its nominated representative at an Auger Torque facility or a location deemed suitable by Auger Torque. Auger Torque are not liable for any associated costs relating to a warranty failure.
Parts repaired or replaced by Auger Torque are then covered by this warranty for the remainder of the original warranty as if such parts were original parts.
Products or parts which, as determined by Auger Torques examination, show wear from improperly operated, damaged by accident or negligence, altered, or modified are not considered defective and are not covered by this warranty.
This warranty is void if any attempt is made to make field repairs unless these have been pre-approved in writing by Auger Torque.
This warranty is void if the products are not serviced in-line with the instructions in the Operators Manual. Care should be taken to perform regular oil changes in gearboxes. Auger Torque will conduct oil sampling on any unit subject to warranty, oil samples will be used to identify service periods, oil quality, contamination, and metal counts.
This warranty is exclusive and in-lieu of any other expressed warranties. There are no warranties of merchantability or fitness for a particular purpose. Auger Torque shall not be liable for any consequential, incidental, or punitive damages, losses or expenses, including those resulting from or caused by any defects.
1. Auger Torque recognises the importance of your privacy. All information that you provide to us will be retained and disclosed only in accordance with the Data Protection Acts 1984 and 1998. Our privacy policy can be found here.
2. This registration facility is only available for products purchased after the 1st of July 2012. If your item was purchased before this date please contact Auger Torque for further information.
We have been using Auger Torque for some time and now have 3 different attachments including the MT600 Trencher. These attachments are easy to use, of high quality, hard wearing and great value for money.
I am extremely pleased with the new KSB range of breakers. The product has really impressed us. Prices are very competitive, product is reliable and with a 2-year warranty, it was exactly what we are looking for.
This XHT250 beast is ripping up everything in its path.
We are very happy with the 3000MAX earth drill & auger. We had no problems getting the piers into rocky ground to the required depth. Our main work is installing concrete sleeper retaining walls requiring steel uprig... more
We are very happy with the 3000MAX earth drill & auger. We had no problems getting the piers into rocky ground to the required depth. Our main work is installing concrete sleeper retaining walls requiring steel uprights imbedded in the ground, using a range of augers, including; the 450mm, 600mm, 300mm, 200mm & 150mm augers.
We are very satisfied with Auger Torque drives, in our fleet of Hitachi’s which includes an Earth Drill 2500, 4500 MAX and the 12,000 MAX which is mainly for more heavy duty works. We recently smashed out some 450m... more
We are very satisfied with Auger Torque drives, in our fleet of Hitachi’s which includes an Earth Drill 2500, 4500 MAX and the 12,000 MAX which is mainly for more heavy duty works. We recently smashed out some 450mm piers 3m into rock without any dramas.
Our customers love the stump planers by Auger Torque, performing exactly as promised and we are proud to sell it!
This Auger Torque earth drill with cement mixer attachment is so versatile. It goes from skid steer to excavator in 10min.
I highly recommend the pallet forks to any earthmoving contractor. They are so versatile around the yard moving attachments, and extremely useful for moving materials on the job site.
The Auger Torque Alignment Monitor is great, saves having to have another person keeping the auger straight. It’s an excellent investment, saves labour, increases productivity and guarantees a nice straight pier.